A B Heating & Domestic Appliances

We called them to fix a problem with our dishwasher, the engineer attended for approx. 1 hour and said the machine was fine, two days later the same problem occurred, we had to wait 3 days for them to revisit, when the did arrive the engineer said he couldn't fix the problem however he then proceeded to charge my wife again for the visit this despite he had not fixed the problem on either the first OR second visit. I called to discuss this and was told they charge an hourly rate whether or not they fix the problem, so end result £130:00 paid for two visits with no repair done, when I phoned to discuss this I was essentially told nothing could be done and buy a new machine, when the double charge was mentioned they hung up on me!

I would advise any potential customer to steer well clear of this company. We asked them to repair a gas appliance and they charged us a fortune, but couldn't repair it. We eventually had to get a more competent company to do the work. Be warned.