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Window film installation
Tint removal
Window tinting
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Tint repair
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Malia S.ホノルル, アメリカ合衆国636372016年1月6日Ordered windows for my house and process was easy and not stressful. This was the 3rd window company I called- Paul was very helpful on the phone and immediately sent me a estimate to review and compare. Discount window pricing was comparable to the other businesses, but service wise- they were nicer and efficient.
The Windows arrived within a week of what they estimated and I'm very happy with the product.
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Dr. Keith P.ホノルル, アメリカ合衆国092018年1月24日I rarely, if not never comment on a service I receive. It takes too much of my time. This is the exception--. I have anxiety about contractors working on my home; 1) can they be trusted? 2) will they over charge me? 3) can I feel safe with who enters my home?
These fears are common to homeowners. Anthony Firth and he's crew; Steven, John, and Shane have made me overcome these concerns. They were extremely professional, helpful, and even went beyond the call at taking care of flaws in my home at no cost. To this crew, it meant leaving the homeowner with a degree of satisfaction that you would only wish could happen with all contractors. They made me feel at ease and it was as if we worked prior on other home projects. Anthony and his crew is an example of quality is. They take pride in their work! And I'm very pleased with the results
Dr. KeithHelpful 0Thanks 0Love this 0Oh no 0
Cathy C.Rocklin, アメリカ合衆国10837122018年3月9日So we followed up out window replacement with having Discount Windows and doors replace our Lanai sliding or. It looks amazing, took only a few hours, and moves so much nixes than the original. Having it match the Windows makes our place look complete! Thanks again!
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Vanna G.ホノルル, アメリカ合衆国021182016年5月29日更新されたレビューUPDATE: From the Snake Oil Salesman Russell I received an email today that was supposed to be an apology? Russell states "When you did make the purchase I did meet with you at your home again to have you sign the contract and to get payment for the sliding door. This is when I went over the slide direction of the door with you so you had a clear understanding of what you were ordering. . .yada yada yada. You had a clear understanding of what you are ordering. At no time did I mislead you in any way selling you the wrong product. You were clear at that time and because of your rush requirements for the door, you accepted, signed and paid for the stock door so you could have the door in time for your construction."
WELL CHALK UP ANOTHER LIE from the Snake Oil Salesman who probably tried to use his email communication as documentation that he fully informed me of the door I purchased opened on the WRONG Side because I was in a Rush? HECK I would NEVER Knowingly buy a door that opened inches from my Wall unit at the end of my living/dining room to squeeze through the dining table & bookcase to get out to the Patio??? I would NOT want the wind blowing on my Bookcase instead of ventilating the living areas??? HANDS DOWN I would buy an $800 Sliding Patio Door @Lowe's or Home Depot in Stock -- that OPENED ON THE CORRECT SIDE -- than buy a door that would be so WRONG WRONG WRONG for all the given reasons - Rush or No Rush - I WOULD NOT BUY THE WRONG DOOR even IF it was the Only one in stock.
FACT: Russell did NOT meet me at my house the second time to sign the contract & collect payment. He ONLY CAME OUT ONCE. I sent the contract w/payment directly in the mail. Trust Me I am No Fool -- So WHO is he trying to FOOL? I am willing to take a sworn statement that Russell NEVER CAME OUT TO MY HOUSE the Second time and he NEVER clarified the direction of the Slide was NOT what I wanted/needed. Not Once, Not Twice - NEVER.
I do like the product but not the salesman which sorry to say is a reflection of the company. BUY SOMEWHERE ELSE where they treat you professionally.Helpful 4Thanks 0Love this 1Oh no 0ビジネスオーナー情報
Manarii G.
2016年6月1日
Aloha,
My name is Mana and I'm the VP of Discount Windows and Doors.
Thank you for your feedback.
You are absolutely right about Russell; he did not come a 2nd time to your place. He realized later that he went to a house close to your area and thought it was you... Again, his mistake.
That is the reason why I called you yesterday, May 31st, and left you a message to tell you that I wanted to make it right for you and discuss the issue.
Please call me back at the number I gave you or just call the showroom and ask for Mana and I'll be happy to resolve the issue for you.
Sincerely,
Mana2016年5月27日以前のレビューBEST part of my entire experience was Mike for our Delivery. Great Communicator, very professional & punctual.
WATCH OUT for the Snake Oil Salesman Russell Furuya. I could have bought a 6 ft Vinyl Sliding door at Lowe's or Home Depot for $800 and treated Better than the $1,500 Sliding Door from Discount Windows -- this is AFTER their 30% OFF "Deal" PLUS an EXTRA 5% Off -- BUT WAIT they ADD $253 for Shipping EVEN IF it is IN STOCK???
I have been in Sales myself for 33 yrs. and would NEVER treat MY customers so unprofessionally. When asking Russell how does his sliding door for twice the price compare to the one at Lowe's for $800. . .his response was literally (my husband even heard this) I don't care "If you want to buy the one at Lowe's GO BUY the one at Lowe's ours is 10X Better" -- stated with an attitude not with substantive facts. Russell did come out to my house to measure the sliding door & view the installation for the door to be replaced and I told him what I wanted -- he ends up selling me the ONLY ONE he has in Stock. There was NO EXPLANATION OR COMMUNICATION THAT THE ONLY ONE HE HAD IN STOCK OPENS ON THE WRONG SIDE OF WHAT I WANTED. He YELLS at me YOU should have read the contract? How I would have handled it? "The Only one I have in stock does NOT Open on the side you want. Do you still want that one -- or do you want to order the correct one as you had requested".
BOTTOM LINE DON'T BUY HERE. VERY UNPROFESSIONAL AND RUSSELL WILL YELL AT YOU THAT YOU THE CUSTOMER ARE WRONG AND YOU DID NOT READ YOUR CONTRACT. DON'T BOTHER TO HAVE HIM COME OUT TO YOUR HOUSE TO SEE WHAT YOU WANT -- BECAUSE HE WILL SELL YOU ANYTHING IN STOCK. My Contract Price was good for only about 1 week but my actual coupon on the flyer said the price was good to the end of the month? First Contract was 30% Off asked him what happened to the additional 5% discount on the Flyer? Usual used car sales tactics!
EVEN WITH 30% OFF + ADDITIONAL 5% OFF IT IS STILL TWICE THE PRICE OF PELLA @LOWE'S OR HOME DEPOT without haggling over discounts. This is as close to a used car salesman experience you can get. Sorry that a good product just isn't worth all this grief and inflated pricing.
On another note my fabulous contractor saved the day & solved the problem created by the salesman that sold me whatever he had in stock even if it opened the WRONG way. He created a universal door and flipped around the stainless steel rollers so it works fine. RUSSELL SAYS I AM NOT RESPONSIBLE FOR YOUR INSTALLER IT WILL NOT WORK RIGHT INSTALLED BACKWARDS. Well it works Great. . .so Russell please check with your manufacturer how this door can be flipped & turned into a Universal Door and that a problem can be solved professionally without threatening & yelling at your customer.
SORRY A GREAT PRODUCT, SOLD BY USED CAR SALESMAN & OVER-PRICED.
P. C.Kaneohe, アメリカ合衆国0202016年6月13日If you're debating, or trying to decide where to get your tint done, stop. Tyler @ Prestige is the man, and Prestige is the tinting business to create a relationship with. I dealt with this business for the first time today (other than super communicative texts and emails), and here's what I got:
OUTSTANDING customer service, AKAMAI, professional and very respectful of your hard earned property. I remember thinking how casual it was... Almost like Tyler was an old friend and not a guy I just met (trusting with my brand new car and keys!!!) and am forking cash over to. Very OHANA! Great business man, and just an overall great guy.
No second thoughts or regrets. Mahalo Yelpers! I got the recco from you guys, and they happened to be in beautiful, green Kaneohe...like me.
2016 VW Golf GTI, 4 door, done w/3M FX Premium max legal. PERFECT semi-dark and way easy to see out of at night. 3M is world class in film, and about a million other things, so I'm good there.
Job came out perfectly, and he was even finished earlier than he quoted. Cool shop cat, and a even a couple of singing birds too! Good stuffs!!
I'm looking forward to referring friends and family to Prestige, and going back for my future projects. 110% stoked!
Mahalo Nui, Tyler!!Helpful 0Thanks 0Love this 0Oh no 0
Trina C.ホノルル, アメリカ合衆国4731242014年1月10日We were referred here by a close friend, he told us they were the best. Gave them a try and have to say we are so very happy and satisfied with the excellent work they did. Prestige Glass Tinting exceeded our expectations! Tyler and John are awesome people! Their knowledge and years of experience is reflected in the quality of work they do. If you want excellent work done, this is the place. And the other good thing, it's walking distance to Windward Mall while you wait.
Thank you so much Tyler and John for making our car look so good!
We love it! Will totally recommend your services to everyone we know.
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David M.Fleming Island, アメリカ合衆国18112018年11月3日We just relocated to the island from Texas and the Hawaii state requirements were different. We called one day prior to make an appointment to remove and re-tint the car windows to state requirements. We would highly recommend this business for anyone, especially inbound military members. Prestige Glass Tinting deserves more than 5 stars! Thank you very much!
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M H.ホノルル, アメリカ合衆国0132017年7月21日They did not show up!! We made an appointment for an estimate and were waiting for the whole day! We called, but no one was answering the phone. Very irresponsible as we received no explanation or proposal for an alternative date. Very disappointing. We should have gone with the other shop. Just wasted our time.
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