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Auto diagnosis or inspection
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Auto maintenance
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Overall rating
181 reviews
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- Anthony C.Mountain View, アメリカ合衆国012023年12月6日
I don't normally write yelp reviews but this time I felt really compelled to do so. Today my 1997 Toyota Camry failed to start and I thought it had to do with the alternator or the starter this time since I only recently changed my battery. Since I've gone to Pedro the last 3 times something happened with my car, I knew he'd be able to fix it. I called him and asked if I could have my car towed there for him to fix and he said yes. Got my car towed there and I told him what was happening with my car. He told me a few scenarios that could be causing the issue and then proceeds to diagnose my car right away. Within seconds he determined that it was because of the loose terminal on the negative side of my battery. (Now, this loose terminal had been loose for years and my previous two mechanics attempted to fix it but could not replace it because it was stuck and so they had to come up with alternative solutions (literally one solution was to jam a nail so that the terminal wouldn't come loose)). Pedro went to work on my car right away and I thought surely that this was gonna be a repeat of the past and the terminal wouldn't come off. BUT HOLY SHIT HE GOT IT OFF!!!!! I literally have seen a the buffest young mechanic fail to get that terminal off. Pedro replaced it in like 10 minutes and my car was able to start again without any problem! And because it was so quick, he didn't charge me which honestly after all the stress of car troubles really made my day!
I've gone to Pedro for spark plug replacements and an air intake tube replacement and the service and diagnosis was always fast, reliable and most importantly the price is never bullshit! Pedro is also very accommodating, one time he even let me pick up my car after operating hours because I told him I work nights until 8pm. I also appreciate that he takes the time to explain the problem to you and every time I bring my car in, I learn more and more about how my car runs and how cars in general work which honestly is such important info to have!
He is truly the best mechanic I've ever had and he takes away any anxiety that comes with bringing your car to a mechanic. I already plan to bring my car to him whenever I save up some money for some more major work. If you want a reliable, passionate and expert mechanic, then Pedro is your guy! HIGHLY RECOMMEND!Helpful 0Thanks 0Love this 0Oh no 0 - Dina Z.Mountain View, アメリカ合衆国052024年4月3日
My front tire blew up and AAA brought me to Pedro's. They checked everything, replaced what ever needed to be replaced. They've done excellent job. Also they've been very patient t with me, because I was upset and not very rational. Excellent service and kind and thoughtful people. From now on I'll go there whenever I have car problem
Also prices were reasonable.Helpful 0Thanks 0Love this 0Oh no 0 - Alyanna C.San Jose, アメリカ合衆国2913112023年9月11日更新されたレビュー
Pedro, my review has no contradiction. I was with him when he called you and he briefly mentioned that there might be issues with the fuel injector or the battery which could be causing all the engine lights to come on. You said that it couldn't be the fuel injector. You apparently diagnose the car which you had for hours but yet couldn't diagnose that the main problems were actually the battery AND the fuel Injector. Those documents does not prove you actually did those job. YOU ALSO NEVER PROVIDED ANY DOCUMENTS FOR HIM TO SIGN. You can write all the things you apparently did but you did not resolved any issues on the car. The dealership had DETAILED information about the problems in his car and you provided vague information on the receipt. The only person dishonest here is you.
Helpful 2Thanks 0Love this 0Oh no 1ビジネスオーナー情報
Pedro B.
2023年9月9日
Alyanna, your main claim is incorrect. Your boyfriend authorized all of the work. I have FOUR (4) signed documents from the Denzel, who also put in a negative review.
The documents are:
- initial estimate
- complete estimate
- repair order
- and an additional invoice
Also, Denzel claims that he fixed the issue by changing the car's battery and that is his complaint about the cost. However, you contradict him and say that you took the car to the dealer to fix the fuel injectors. One of you is not telling the truth.
Please send me an email and I'd be happy to send you the documents Denzel signed.2023年9月5日以前のレビューBE VERY CAUTIOUS ABOUT THIS PLACE. Pedro may seem like a genuine man but he's actually very conniving. This business scams people out of their money. My boyfriend took his car here to get a diagnosis to see what's wrong with his car. We knew it could have been the fuel injector. We left the car at his shop for almost 8 hours. When we receive the car back, Pedro stated that there were no issues with the fuel injector which was great news. However, he proceeded to say that he changed his spark plugs which was a service we never asked for because we only came in for a diagnosis. HE CHARGED $650. We also noticed that the gas was incredibly low. A few days later, all the lights on his dashboard came on AND the car stalled in the middle of the freeway. We finally decided to take it to the dealership. We received a report back from the dealership that the main issue IS THE FUEL INJECTOR when Pedro said it wasn't! Pedro is a dishonest man. Charged $650 for a job he didn't do. He provided an itemized receipt of services he apparently did with no other information provided. LABOR COST $400? What an outrageous price for a service that never happened.
We came here solely because of the high rating reviews. Wanted to support small businesses but Pedro proved to be an untrustworthy human being who will take your hardworking money. - Sarah B.San Jose, アメリカ合衆国20758332024年2月4日
Stopped in because both of my headlights went out, and I needed them working before I left for home. The guys were able to replace them on the spot quickly and even educated me on what to look for in the future when this happens! Cash only, conveniently located and well priced. I would recommend these guys.
Helpful 0Thanks 0Love this 0Oh no 0 - Yuri H.パロアルト, アメリカ合衆国062023年9月18日
One day my Toyota Corolla randomly did not start and had to be towed away, and the tow truck driver recommended that I bring my car to Pedro's. My car was dropped off after hours on Saturday and by Monday morning (they are closed on Sunday), I received a call with a diagnostic (I needed a new starter!) and by 1:30 pm it was ready to be picked up. Quick service, no hidden costs, super convenient location. I will definitely be back! 10/10.
Helpful 0Thanks 0Love this 0Oh no 0 - Chris B.Mountain View, アメリカ合衆国3202023年5月30日
I think Pedro is awesome. I bring my old Toyotas to him and he keeps them running. If I have an issue that he can fix with a turn of a screw he'll tell me 'no charge'. I definitely will continue to bring my pathetic jalopies to his shop so he can keep them on the road for a few more years.
Helpful 0Thanks 0Love this 0Oh no 0 - Denzel B.Alameda, アメリカ合衆国12222023年9月11日更新されたレビュー
The battery and the fuel injector were in critical condition and you didn't change either one. I came in there and said I believe the problem is the fuel injector and/or the battery that was causing the engine light along with the other lights to come on. How is it that I knew what the problem was while you spent "4hrs" with the car and misdiagnosed it. About 50 miles into driving the car all lights came back on and not long after that it went into limp mode. Show me the document I signed that authorized you to diagnose my car and charge me without informing me what the repairs were. You told me to leave it with you and you would take a look. I didn't sign a thing. Regardless a good dealership would inform the customer of the cost before engaging in the work. Also, how dare you accuse us of lying. When the lights came on again we realized we were going to have to figure out the problem ourselves. First we change the battery which seemed to work for a few days. That's when I wrote my initial review. Lights then came back on so then a bit later I took it into another place and they diagnosed it as the injectors. That's when my girlfriend wrote her review. Nothing has been contradictory in our statements.
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Pedro B.
2023年9月9日
Denzel, I have FOUR (4) signed documents where you authorized the work performed on your car:
The documents are:
- initial estimate
- complete estimate
- repair order
- and an additional invoice
Also, your car came in with critical problems in that it was extremely low on oil and the spark plugs were shot. You signed a document authorizing me to perform the preliminary work because this was discovered when I looked at your vehicle.
Your girlfriend Alyanna also put a negative review where she contradicts your saying that replacing the car's battery fixed everything. She states "We received a report back from the dealership that the main issue IS THE FUEL INJECTOR when Pedro said it wasn't!". So what is it, the fuel injector or the battery?2023年7月3日以前のレビューThey WILL NOT give you an estimate before attempting to fix your car, if they fix it at all! I took my car in to see why the engine light came on and eight hours later, they charged me $600 saying they fixed this and that. Guess what? 50 miles later, the engine light comes back on. They didn't fix a single thing and made up a bunch of things to charge me as much as possible. Again, NO QUOTE, just went right ahead and pretended to fix the car. Found out later all I needed was a new battery. Something I had mentioned to the guy before and he said no, it's something else. Avoid this place at all cost!! They'll steal your hard earned money if you don't.
- Sharon P.Mountain View, アメリカ合衆国012023年9月13日更新されたレビュー
I am thankful to have Pedro. I drive an older car and can drive into Pedro's and get quality work every time. That takes a lot of stress off of me.
Helpful 0Thanks 0Love this 0Oh no 02023年7月28日以前のレビューPedro's is the absolute best. It is wonderful to have a place I can trust. He has helped me out with several emergencies.
- Austin K.Downtown, サンディエゴ, アメリカ合衆国06752022年8月22日
We had a problem with our tire, stuck lug bolts, that turned out to be an involved repair. They went to a junkyard to find a replacement wheel hub assembly, then replaced it. The mechanic showed me the old one they pulled out. There was a surcharge for the extra labor, but they only told me when I came to pick up the car. Any changes to the quote and proposed work should be agreed upon before hand. What would happen if I didn't agree to pay, with the work already done?
Anyway they did a good job and the extra cost was well justified. I would go again.Helpful 0Thanks 0Love this 0Oh no 0 - Susy L.サンフランシスコ, アメリカ合衆国022023年8月26日
This mechanical workshop is the worst place where you can take your vehicle, first the attention of the owner is totally false, he locks you in a small office, very dirty by the way, and he talks to you for more than half an hour explaining to you. the possible problems that your vehicle has, when it can only be a simple problem. The repair is too expensive, compared to other workshops and it assures you that it gives a guarantee, but surprise... if your vehicle fails after a few days, it locks you up in that dirty office again and washes its hands of saying that. the problem is due to another situation, and that it is another extra job... and if you realize and check your engine you see that the parts they used are used oh they are not original but they charge you as new... this place cheats the people, that's why you wonder if it's in a very busy place because it has few customers, most of the old cars that are parked outside belong to that Mr. Pedro, who offers it while he ruins your vehicle and scams you... be very careful, Better a certified workshop.
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Pedro B.
2023年9月9日
Susy, I belive you are mistaken. I don't have a customer by the name of Susy L. If you don't like my small office you are welcome to go to the dealership where you will be charged an arm and a leg. Good luck.
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