Heat Assured Plumbers

Warning - Scammer - He asks for 50% payment upfront BEWARE - This guy is a complete Cowboy - We had booked him in weeks ago to replace a gas boiler, all confirmed in writing, and email, even via a phone call the night before. NO SHOW on the day!, didn't answer his phone when rang a few times in the morning and then clearly turned his phone off. I now have to cancel several tradesman who were waiting for the boiler to be moved. DO NOT USE THIS GUY! You have been warned

I had a Worcester boiler installed by them in October 2017 and soon have problems with the system. The pressure dropped dramatically and there was also the terrible noise. I was assured of their after installation service and their close proximity to my property prior to the installation. But the reality was very different. Half way through, a different man turned up to take over the installation and rushed through the installation. Despite our repeated effort to get them to check out the installation for the past several months, they simply ignored our requests and put the blame on the boiler. We finally find the leak in the pipe inside the house put up by them which has caused damage to the surrounding area, they still find excuses not to rectify it immediately. We now have to get in touch with the regulatory body, our bank and may be solicitor for redress. Very bad experience.