Twice this month I didn't get my pickup on Saturdays on time. As it was blood and urine samples, and HIPPA was an issue, I couldn't just leave it out for the driver.
I tried calling the Customer Service Center, but that is liked getting sucked out into the vacuum of cold space and dying, so I finally talked to my local driver.
He stated there is a new system now, styled after Amazon delivery systems, (wait, wasn't FEDEX on the scene long before Amazon?) that tells drivers, they have to go turn by turn and follow the computer instructions exactly during their route. So my pickup is from 900 am to 100 pm on Saturdays, and the new guy gets to my place of business at 2:30 to 3:00, long after me and my package , is gone.
My regular weekly driver states that he has been doing this for 30 years, and he'll be damned if he's going to listen to a computer dictate his every move. He knows when I close and he gets there. Thank goodness for him.
The only problem is the idiots in corporate logistics who are screwing everything up..

June M. Ulster County, New York

Just got myself stuck on a berm trying to make a right in someone's driveway that only really accommodates the left hand turn. I was trying to make a wide angle right but before I knew it, my little Hyundai was stuck on this high berm, my right tire was off the ground and I couldn't go forward or back. Perry's only made me wait about 15 minutes, and when the driver got there he was walking around my vehicle with great concentration not listening to me prattling on. (I wouldn't listen to me either). He moved my car ever so gently off the Berne and placed it onto the road as gentle as a mama putting her baby in the crib. Thank you Perry's, well worth the money